How it works
- Add a customer
After every visit or service, enter their name and WhatsApp number and tick the box to confirm you may message them.
- Saymax messages, chats and follows up
Saymax messages them on WhatsApp and chats with them to help write a Google review if they’d like help. If no review is matched, it follows up on day 3 and day 7.
- Reviews are matched and you see the result
You see whether the link was opened, which reviews were matched and how many credits are left.
Packs
- 20 customersR129
- 50 customersR249
- 100 customersR449
No monthly fee. Each credit is one customer: the request, both reminders, and a chat with Saymax if they reply.
Savings compared with the 20-customer pack.
What consumers say about reviews
In BrightLocal’s survey of 1,002 US adults:
- 85% said they are more likely to use a business after reading positive reviews.
- 74% said they look for reviews written in the last three months, and 32% look for reviews from the last two weeks.
- 31% said they will only use a business rated 4.5 stars or higher.
- Google says review count and review score factor into local search ranking.
Sources: BrightLocal Local Consumer Review Survey 2026 (1,002 US adults, February 2026); Google Business Profile Help.
Questions
What does my customer receive?
A WhatsApp message that introduces Saymax as your business’s AI review assistant. It thanks them, asks for honest feedback on Google, includes a direct link, offers help with the words if they want it, and says “Reply STOP to opt out”. If no review is matched, they get a reminder on day 3 and a last one on day 7. The messages come from ClickJet’s shared WhatsApp number, never from your own number.
Is it a real person?
No. Saymax is an AI review assistant that works for your business. It says so in its first message.
Who writes the review?
Your customer. Saymax only asks. If the customer wants help, it asks a few simple, neutral questions and tidies the customer’s own answers into a short draft. The customer edits it freely and posts it themselves. It never adds praise or details the customer did not give.
Will I get more reviews?
We do not promise any number of reviews, a higher Google ranking, more enquiries or more sales. Customers decide whether to leave a review. Opening the link does not mean a review was left, and matching is by the customer’s first and last name, so some reviews will need you to match them by hand.
When does Saymax send?
Weekday evenings (17:00 to 19:00) and Saturday mornings (09:00 to 11:00), South African time, never on Sundays or public holidays, or you can choose “Send now”.
What if a customer replies STOP?
Saymax stops messaging them. It will not message them again for any business using Saymax.
What if I run out of credits?
Nothing new is sent until you buy another pack. Requests already added still get their reminders. You can buy more at any time inside the app.
What if a request cannot be delivered?
If we confirm your review request could not be delivered, its credit goes back to your balance automatically. Failed reminders do not use a credit. This is a credit going back to your balance, not a promise of a PayFast money refund.
What do I need to start?
A smartphone or computer, your email address, your business WhatsApp number, a Google Business Profile you can sign in to, and customers you have recently served.
How do I sign in?
There is no password. Enter your email at the login page and we email you a one-time sign-in link. Open it within 15 minutes and tap “Sign in”. Your device then stays signed in for up to 90 days of use.
Ready to start?
Pick a pack and pay securely online with PayFast. Your account is made straight away and a sign-in link is emailed to you.
Get startedContact
Email support@saymax.ai or WhatsApp +27 72 839 2972.